Ordering

PLACING AN ORDER
After you have added an item to your bag, you can review your selections and delete items before proceeding to checkout. You can also create an account that will save your information for future purchases. Review your information and your total before placing your order. Once your order is placed, you will get a page with the confirmation number on it and a confirmation email will be sent to the email you provided.

VIEWING OR TRACKING ORDERS
When your order ships you will receive an email with the tracking information. You can log into your account if you have one and check the status from there.

CHANGES TO AN ORDER
If you need to make any changes or cancel your order, please contact us immediately. Our warehouse often processes orders within a couple of hours. If we have already processed your order, we will be unable to make any changes or cancellations. Orders can usually only be changed the same day that they were placed.

OUT OF STOCK ITEMS
If you ordered an item that went out of stock, you will be refunded once the rest of your order has shipped. While we do our best, this does occasionally happen. We will notify you as soon as your refund is processed.

PROBLEMS WITH ORDER
If you are missing an item, or have received an incorrect or damaged item, please let us know immediately. If an item is damaged, please email us with a picture and description of the damage, as well as the order number. We respond to our emails within 24 hours. You have 7 days to report any problems with your order.